Delivery, Returns and Refunds


We ship across the UK and Internationally with FREE DELIVERY based on order values

Orders placed before 3pm will be processed the same day and those after 3pm will be processed the next working day.

UK Rates

 Standard Shipping (Orders over £75) FREE
 Standard Shipping (Orders upto £75) £3.99
First Class Recorded  £5.99
Next Day Excluding weekends (Order placed before 3pm) £7.99


International Rates

 Europe £9.99
Rest of the World £14.99



Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund. We offer an exchange of products within 30 days.

Non-Faulty returns and exchanges are subject to a 15% re-stocking fee. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

Please return items to

Own It Bae

PO Box 4875
United Kingdom

Refunds (if applicable)

Non-Faulty returns and exchanges are subject to a 15% re-stocking fee. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item back to us

Non-Faulty returns and exchanges are subject to a 15% re-stocking fee. 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.